Diamond E. Haley
Schedule Change Specialist at Jpmorganchase
Based in Tulsa, United States
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Seniority
Staff
Department
Human Resources
Location
Tulsa
Industry
Financial Services
Company size
222K
Contact information
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d•••••••@jpmorganchase.com
Phone
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Background
About Diamond E. Haley
Refined, professional customer service agent offering: •9 years of experience providing customer support in busy call center environments ranging from technical support to insurance industry employers. •A steady commitment to customer service, with the ability to build dynamic relationships, resolve complex issues and win customer devotion. • Use tact and negotiation to find common ground and achieve win-win outcomes. Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, mending trust, locate resources for problem resolution and listening attentively to solve problems creatively.
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