Dianah Jackson

Background

About Dianah Jackson

As a Customer Service Representative at SurePayroll, I handle inbound calls assisting clients with payroll issues and questions concerning their account information. With over two years of experience in servicing Medicare Advantage members and supporting inbound sales calls for travel packages, I have developed strong problem solving and communication skills that enable me to deliver excellent customer service and satisfaction. I also have a background in human resources management, having obtained a certification from the University of South Florida St. Petersburg and a BBA from Edward Waters University. I am passionate about helping people and businesses achieve their goals and enhance their performance. I am always eager to learn new skills and strategies to improve my effectiveness and efficiency as a customer service professional.