Diane Drum
Customer Success Executive at Sap
Based in Oldsmar, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Oldsmar
Industry
Higher Education
Company size
51 to 200
Contact information
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d•••••••@sap.capitalempireco.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Diane Drum
Visionary Vice President, CIO, and Certified Six Sigma Black Belt with over 25 years of progressively responsible executive leadership and IT management experience within a multibillion-dollar global companies in the chemicals, mining and metals and medical devices space. A dynamic leader that drives for and gets results while engaging organizations to stretch their capabilities to reach their highest goals. Is innovative and creative in developing new capabilities and solutions, while being process driven to ensure success and sustainability. Proven track record of success in: leading organizations, establishing goals, formulating strategies and procedures, and motivating subordinates to exceed expectations. A fearless leader - motivating organizations, driving for results, and solving problems. Fanatical about helping customer achieve results. Background includes VP & CIO (three companies); Digital Business Transformation Leader, consultant and C level Engagements Lead, Chief Data Management and Business Insight Officer; Global Strategic Planning Manager; Global Business IT Leader; Global Corporate Data Center Manager, and numerous positions in manufacturing, engineering, and IT. Two years experience in building and running own consulting and coaching business. Specialties:*Global IT Operations & Management *Leadership *Strategic Planning *Contract Negotiation & Vendor Management *Outsourcing & Offshoring & Cloud & Shared services *Organizational Transformation ( mergers, divestitures )*Global SAP Implementations (enterprise software)*Organizational Change Management *Expense Control *International Business Operations *Budget Management *Business Process Improvement ( Six Sigma, Lean )*Manufacturing, Mining and Metals, Medical Devices *Project & Program Management *Staff Development, Team Development, Team Leadership, Behavioral analysis
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