Diane Dumont
Customer Success Manager, Dealer Experience Team at Dealerrater
Based in Dunstable, United States
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Seniority
Staff
Department
Other
Location
Dunstable
Industry
Motor Vehicle Manufacturing
Company size
21
Contact information
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d•••••••@dealerrater.com
Phone
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Background
About Diane Dumont
Professional with over 30 years experience working with companies top revenue producing clients at both HP and DealerRater. Call Center and Inside Sales experienced solution provider with consistent track record of exceeding sales goals and delivering premier customer service building and maintaining business relationships. Key liaison for Enterprise level account coverage assuring superior customer success and long term client engagement. Contributed to teams responsible for $1 million in revenue per quarter with Global companies Motorola, Lycos and Shaw Industries. Specialties-Proficient using CRM tools such as Siebel and SalesForce for forecasting and pipeline management- Consistent outbound proactive energy -Relationship development with C-level personnel -Goto Meeting, join.me and Clearslide - Exceed expectations frequently from customer response feedback on random surveys - Recognized as top revenue producer resulting in numerous spiff awards such as trips and BMW Z4 lease.
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