Seniority
Staff
Department
Customer/Client Service
Location
Folsom
Industry
Insurance
Company size
908
Contact information
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d•••••••@examworks.com
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Background
About Diane Freeman
I’m a customer operations and service enablement professional with over 20 years of experience leading scheduling, logistics, and customer support functions across service-driven industries. I thrive in fast-paced environments where organization, communication, and empathy are key to delivering excellent customer experiences. Whether I’m managing service teams, coordinating installations, solving problems, or streamlining processes, I bring a hands-on, solutions-focused approach to every challenge. I’m passionate about creating smooth, efficient workflows that support both customers and internal teams—and I take pride in being someone people can count on. I'm currently exploring new opportunities where I can make a real impact and continue growing in operations, service management, or customer success.
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