Diann Harvard-Brown

Telecommunications at Verizon

Based in Riverdale, United States

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Seniority

Staff

Department

Information Technology

Location

Riverdale

Industry

IT Services and IT Consulting

Company size

101K

Contact information

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Email

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d•••••••@mycareer.verizon.com

Phone

5 credits

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Background

About Diann Harvard-Brown

Proven leadership experience in-depth operational knowledge and principles. Expertise in-depth knowledge of Verizon billing systems. Proven leadership to handle conflicts and strategist in obtaining sales goals. Strong financial aptitude of AR/AP collaborative planner to achieve company goals. Area of Expertise: customer Success Management | Operational Strategy | Change Management | Case Management | Quality Assurance | Organizational Budgeting | System Implementation Financial Forecasting Conflict Resolution | Performance Reporting | Training Facilitation | Workflow Management. Technical Skills: Microsoft Suites | Google Suites | Salesforce | Slack| Advance Technical Troubleshooting| Tier 1 and 2.

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