Dicomes Olaru

Background

About Dicomes Olaru

Results-driven, people oriented and dynamic Operations Manager with a proven track record in revenue management, business strategy, and customer experience. Experience as a Business and Brand Director at Princess Cruises (overall in charge of Revenue and Marketing), leading large teams (140+) to achieve financial performance and guest satisfaction.Certificate in Business Administration from London School of International Business, I am also a certified ISO internal auditor on multiple standards (including ISO Food Safety) and have a HACCP food safety certificate by Bureau Veritas. Passion for leveraging data to drive revenue generation and gain insights for decision making. Expertise in optimizing revenue streams onboard large cruise vessels guests). As a leader, I implemented a culture of service excellence, enabled team accountability and consistency in the product. I thrive in dynamic and fast-paced environments, where my strong organizational and administrative skills, coupled with a passion for delivering outstanding customer experiences, have enabled me to foster a positive and productive work environment for my teams and to deliver exceptional results. I am highly motivated, adaptable, and dedicated to continuous improvement. If you're looking for a Management professional who is dedicated to driving growth, optimizing operations, and delivering exceptional guest experiences, I would be delighted to connect with you and explore potential opportunities for collaboration.