Diederick van Dijk
Lead Digital Selfservice & Conversational at Msps Groep B.V
Based in The Randstad, Netherlands
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Seniority
Manager
Department
Other
Location
The Randstad
Industry
Financial Services
Company size
64
Contact information
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d•••••••@mspsgroep.nl
Phone
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Background
About Diederick van Dijk
I have a keen interest in human language and interaction. And I've always had a drive for figuring out 'how stuff works'. It comes as no surprise that when users and service providers interact with one another, my interest is piqued. As a service provider, you probably had good reasons for setting up your procedures the way you did. As a user, you really don't care. You just want stuff to work - quickly and efforlessly. Creating a product that works for both parties is a challenge: a challenge I am more than happy to take on.
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