Diego Correa

Background

About Diego Correa

Systems Engineer** Proven expertise in Monitoring Platform support, troubleshooting, and lifecycle management. Skilled in analyzing, designing, deploying, and providing operational support for network and asset monitoring solutions.**Current Focus:** Cloud platform deployments, Elastic data visualization, and basic generative AI training. Expertise in optimizing performance through innovative backend solutions and architectures. Key Skills- Monitoring Platforms: Proficient in SNMP-based monitoring (MIBs compilation, Trap handling, and troubleshooting), agent-based monitoring tools, and ITIL workflows- Cloud and Datacenter Solutions: Microsoft Azure, VMware SMARTS (NCM Voyence, APG Watch4Net), AIOps Moogsoft, Zabbix, Grafana, RHEL, Ubuntu Server, VMware ESXi, Proxmox, Netbrain, Windows Server, Docker, OpenVPN, Puppet, and Ansible-**Generative AI Training:** Basic experience with generative AI applications such as Stable Diffusion, Ollama, Deepseek, etc. Work Environment: Experienced in ITIL environments with a focus on ticketing processes using ITSM platform such as ServiceNow.