Diego Ghidoni

Background

About Diego Ghidoni

39 3130697diegoghidoni@hotmail.it Hotels and Catering General Manager, I have enjoyed a progressively successful career in the hospitality, events, catering and banqueting industry. This spans preopening and start up, managing P&L and operations, building excellent guest relationships, and improving the revenues, market profile and reputation of the hotels and its top tier restaurants. Fluency in English, Spanish, Italian, and Russian has supported easy engagement with multi-national guests, and leadership of talented teams to deliver service excellence while increasing profits. Managing Operations and Human Resources Managing Resources and Maintenance Continually achieved stretching hotel sales targets Introduced robust F&B and resource management controls Improved guest satisfaction and loyalty Redesigned menus in line with multicultural preferences - improve sales volumes in F&B Areas of Expertise Revenue Management F&B Operations Management Hotel Management P&L | Budgets | Cost Control Quality Service Standards Performance Improvement Conference & Banqueting Event Management Process Design & Improvement Menu Development Recruiting, Training, Leadership Food Hygiene H&S HSE HACCP