Dilbagh Dhindsa

Background

About Dilbagh Dhindsa

Practice Head – AI and Generative AI | Architecting Innovative Solutions | Driving Business Impact Through AI With over 20 years of experience in Information Technology across diverse industry domains I am a hands-on and passionate leader specializing in Generative AI and Artificial Intelligence. As Practice Head for AI and GenAI I drive the establishment of AI practices from the ground up focusing on the design development and deployment of cutting-edge Generative AI solutions that solve complex business challenges and optimize processes. A self-motivated AI and Generative AI leader I excel in consulting architecting and delivering end-to-end AI strategies that bridge the gap between business needs and technology capabilities. My expertise includes collaborating with customers partners AI product vendors and the startup ecosystem to create impactful solutions that enable innovation and transformation. Key Achievements: • Developed Secure extensible Enterprise GenAI Chatbot – Vartik GPT that support no-code on boarding on new use cases/knowledge bases. Support multiple LLMs Vector DBs Chunking strategies. • Developed Vartik Agentic GPT that allows users to query from documents Databases Enterprise applications like Salesforce and ServiceNow. • Metadata driven dynamic enterprise document generation solution for automated generation of sections for SoW (Statement of Work) Proposal (RFP response) using GenAI. (Patent filed) • Developed Vartik Doc Processor using GenAI that classifies documents and extracts data from filled Acord forms like (Acord 25 Acord 130 Acord 125 etc.) finance healthcare form by recognizing relevant data fields and converting them into structured formats such as JSON or CSV and update target systems. • Developed GenAI based Vartik Mail Processor to automate processing of lender mails extract status term details and update the corresponding records in Salesforce. • MultiModal RAG to query and retrieve relevant sections of Video and audio using user query. • Multi Agentic automation of Insurance Claims processing using GenAI. • GenAI based SiteChatbot to query any site contents. • Customer Service automation using GenAI. • Healthcare GPT to validate and suggest right ICT code train healthcare agents generate summary sections for long(>200 pages) drug trial documents. • Developed lot of other GenAI solutions like Invoice processing scanned reports processing Finance GPT 10K report generation Automated Web locator generation Graph RAG CV based smart billing based on Auto accident images.