Dileep Kumar Joshi

Background

About Dileep Kumar Joshi

I am an accomplished professional delivering success in achieving Delivery Management objectives in Onshore & Offshore Model for various domains in Manufacturing, Retail, Automotive, Energy, Healthcare & Banking so on. My dexterity lies in managing services model for a multimillion-dollar deal with a team size of nearly 20 ppl & target of year-on-year productivity improvement & optimization. Demonstrated excellence in Planning project activities viz. scoping, estimation, tracking, change management, delivery management, post implementation and pre-sales support; ensuring project deliveries within pre-set budgets and deadlines. Over the time, I have proved my excellence in Managing technical support operations with focus on implementing policies and procedures; handling post-sale service operations, ensuring customer satisfaction and business retention. I bring a keen understanding of business requirements to my role as Consultant, project manager / leader. Through leadership I enjoy working with teams by facilitating the best in people through coaching, mentoring. Steered efforts for handling large client engagement, account growth & customer facing program management as per their IT strategy / priorities in various sectors. I’ve mastered the administration of governance & delivery of programs / portfolio of projects comprising of Application Development & Maintenance projects: