Dilena Starr

Background

About Dilena Starr

EXCELLENCE IN CUSTOMER EXPERIENCE & MARKETING STRATEGIES Entrepreneurial Leadership in Key Accounts Optimization | Team Building | Project Management A solid background of achievements in profit generation through establishing and sustaining long-term, strategic customer relationships to optimize Positive Brand Recognition, Market Positioning and Consumer Loyalty. Apply Analytic Insights and Business Intelligence to commence Exceptional Customer Journeys through targeted Process Improvement and Change Management. A Leader and Motivator, spearheading complex projects from concept to launch, identifying and capitalizing on opportunities, engaging Internal and External Stakeholders to achieve ambitious objectives. Collaborate seamlessly with Cross-functional Teams to deliver Business and Financial results, promoting Corporate Citizenship and Best Practices. Lead Training and Mentoring efforts to build Highly Cohesive Teams. Adept in Presentation, Deal Structuring and Negotiation, with proven Written and Oral Communication Abilities. Generate Timelines, Milestones and Metrics and Resolve Ambiguity for cost-effective, time-sensitive, compliant deliverables. Personable and Articulate; represent organizations favorably in professional and public arenas through extensive, proactive Community Outreach, Education and Advocacy. Excel as Subject Matter Expert & Brand Ambassador IT Literate: MS Office, SAP, FrontPage, Adobe Acrobat, Business Objects, Storms, Geographical Information System, ICMS, SharePoint, Process Model, Visio, MS Project, CSS & CRIS. Full range of Social Media. Experience supported by MBA and Master of Science in Management & Marketing.