DILIN OP

Background

About DILIN OP

I possess 4.8+ years of experience providing apt technical solutions based on the correct interpretation of client operations system/ network needs and issues to ensure a significant increase in system uptime & connectivity in diverse internal & client environments. As a System Administrator with profound technical expertise and problem-solving skills I demonstrate experience installing & maintaining client IT infra identifying system gaps & root causes of incidents managing escalation streamlining client communication and meeting expectations against the timeline realities. Performing in a network engineering role for 2+ years I am now managing a technical support portfolio at Longsky Computer for enhanced software hardware & network server performance in client environments. I am adept at quick complaint resolution system upgrade preventive maintenance troubleshooting network security CISCO routing & switching LAN/WLAN operations process innovation transition management & risk mitigation to cultivate a customer-centric culture that attains exceptional SLA & TAT outcomes. I bring hands-on proficiency in transforming processes with seamless communication cutting-edge technical integrations & leadership capabilities. I bear the sincerity & agility required to engage effectively with cross-functional stakeholders. Before Longsky Computer I worked with Netwing Technologies. Academically I hold a Diploma in Hardware and Networking. I am certified in CCNA Routing & Switching and RHCE. I thrive in a results-driven & dynamic environment where commitment is highly valued. Beyond work you can find me reading a book or travelling