Dillen Pattison

Background

About Dillen Pattison

Senior Program Manager with over 10 years of global program management experience solving complex problems, championing customer and employee experience, orchestrating transformative change, and successful delivering high-stakes company strategy, within e-commerce, sales, and T&S organisations. Through these experiences, I've fine-tuned my ability to build, drive and grow high-value producing outsourcing relationships (OSP/BPO), build high-performance PM teams, identify and implement meaningful process efficiency changes, and drive sustainable results in fast-moving areas through continuous learning and iteration.Through and beyond my experiences, I take pride in fostering environments where employees and stakeholders can not only excel but also be authentic, and find joy in their work. My most valued strengths: emotional intelligence/EQ, building trust, strategic big picture and creative thinking, program strategy, pattern identification, influencing and negotiation.