Dilnaz Khan
Client Services Representative at New Era Technology
Based in Dubai, United Arab Emirates
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Seniority
Staff
Department
Customer/Client Service
Location
Dubai
Industry
IT Services and IT Consulting
Company size
2K
Contact information
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d•••••••@neweratech.com
Phone
5 credits+971 ••• •••• ••••
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Background
About Dilnaz Khan
At New Era Technology, our team excels in delivering top-notch client services, where my role as a Client Services Representative involves ensuring unparalleled service and support. My competencies in client onboarding, attention to detail, and proficiency in ChatGPT play a pivotal role in enhancing customer satisfaction and driving demand generation. With an educational foundation in Biotechnology and an MBA specializing in HR and Marketing from Gautam Buddha University, I bring a unique perspective to the intersection of technology and client relations. Previously at Instahyre, we focused on maximizing customer ROI through well-crafted Customer Success Plans, training, and enablement. My dedication to addressing customer roadblocks not only maintained high satisfaction rates but also influenced product improvements. This collaborative, customer-centric approach is ingrained in my professional ethos, underpinning my commitment to advancing organizational growth and fostering enduring partnerships.
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