Dima Matsopa
Delivery Manager at Wow24-7
Based in Ukraine
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Seniority
Manager
Department
Operations
Location
Ukraine
Industry
Outsourcing and Offshoring Consulting
Company size
108
Contact information
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d•••••••@wow24-7.io
Phone
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Background
About Dima Matsopa
Service Delivery Manager with a focus on delivering exceptional customer support experiences. I thrive in dynamic environments where I can utilize my expertise in managing and optimizing service delivery operations to exceed client expectations. With 7 years of experience in the outsourcing industry, I have successfully led and coordinated teams to deliver top-tier customer support services across various industries, including e-commerce, SaaS/PaaS, and the travel industry. My goal is to ensure seamless service delivery, drive customer satisfaction, and foster long-term client relationships.
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