Dimitar Triov

Background

About Dimitar Triov

Build and test some of the largest, most complex machines made in Silicon Valley Calibrate precision assemblies, integrate and pre-test sub-systems Determine root cause of failures and problems with automation equipment. Provide on-site installation, system setup, calibration, testing, onsite repairs and preventive maintenance of company’s products and equipment at the customer site and in the regional office. Resolve complex nonstandard problems requiring strong competence, judgment and initiative Perform training for customers to maintain, operate and adjust company products. Proficient in Windows, Word, Excel and PowerPoint. Self-motivated to succeed in any workplace environment. Promote service contracts and organizes specific parts to fulfill arranged service contracts. Serves as customer contact on technical, operation support and field service related issues Provides work summaries in a form of Service Report of activities and issues noted during a service call. Creates and maintains ticket case for every technical support and service issue Provides daily activities report to manager on weekly basis Assists sales department in communicating features, benefits, mechanics and operation of new products Performs training for customers to maintain, operate and adjust company products Promotes service contracts and organizes specific parts to fulfill arranged service contracts