Dimitar Yanev
Team Manager in Global Operations at Gfk - An Niq Company
Based in Sofia, Bulgaria
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Seniority
Manager
Department
Other
Location
Sofia
Industry
Information Services
Company size
11K
Contact information
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d•••••••@••••••.com
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Background
About Dimitar Yanev
Trustworthy, mature and reliable people leader with experience in BPO client-facing service delivery and a strong focus on end-to-end B2B account management, client consulting and negotiations, as well as on daily operations. Proven record of enhancing teams, reducing attrition by 80% and growing contract value by up to 20% YoY through operational excellence, client satisfaction and improved efficiencies.
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