Dimple Rathod

Background

About Dimple Rathod

As an accomplished and highly motivated professional, my interest in potential opportunities that align with my skills and experience in business management, customer service, and operations. With a Master of Business Administration (MBA) from BPP University, London, and a diverse professional background, I am confident in my ability to contribute to and support the success of your organization. Currently, I am serving as a Restaurant Manager at Bonoo Indian Tapas in London, where I successfully lead a team of over 12 employees. I have been instrumental in implementing operational improvements, such as a 20% increase in customer satisfaction and a 15% reduction in overall expenses, while ensuring smooth and efficient restaurant operations. My ability to strategize, implement effective management practices, and resolve customer concerns has led to a consistently positive environment, reflected in our excellent TripAdvisor ratings. Previously, I worked as a Shift Manager at McDonald's, where I gained extensive experience in day-to-day restaurant operations and managing administrative tasks. Additionally, my role as a Retail Banking Officer at Fincare Small Finance Bank sharpened my customer service, sales, and financial management skills. I am confident that my leadership experience, organizational skills, and dedication to fostering strong relationships will make me an asset to any organization. I am always eager to learn and take on new challenges, and I look forward to connecting with professionals who value growth, collaboration, and innovation.