Dinesh Dwarka
Service Lead at Sainsbury's Digital, Tech And Data
Based in London, United Kingdom
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Seniority
Manager
Department
Customer/Client Service
Location
London
Industry
Retail
Company size
1.1K
Contact information
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d•••••••@sainsburys.jobs
Phone
5 credits+44 ••• •••• ••••
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Background
About Dinesh Dwarka
Experienced Program, Service and ITIL Manager.With over 15+ years of diverse experience, I excel at driving complex, high-stakes initiatives to successful completion. My expertise spans a wide range of domains, including- Program Management- Service Lifecycle, Service Management- Service Delivery, Transitions and Operations- Knowledge Management, Quality and Process Management- Training, People management, Competency assessments and Online Communities.Proven Track Record of Delivering ResultsI have a proven track record of leading large, cross-functional teams to achieve ambitious goals. Known as an inspirational leader, I excel at setting strategic objectives, motivating my teams, and delivering projects on time and within budget. My strong communication, negotiation, and problem-solving skills allow me to effectively manage multiple concurrent projects while maintaining composure and a sense of humor. I'm adept at aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains.Innovative and Tech-SavvyI'm an innovative, multi-talented professional with a diverse skill set. I'm a skilled presenter and implementer, experienced in leading and facilitating both in-person and remote workshops. I'm also highly proficient at grasping new technical concepts quickly and leveraging technology to develop and deliver impactful content.Recognized for ExcellenceI'm the proud recipient of global and monthly awards for my impeccable performance and contributions to supported programs and projects. I'm well-suited for Strategic management roles and executing strategic business goals.Let's connect to discuss how I can leverage my expertise to drive your organization's success.
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