Dinesh Taneja

Background

About Dinesh Taneja

 An astute professional with 13 years of rich experience in Operations Management Transitioning Due Diligence Process Designing Process Management Client Relationship and Team Management in the BPO Sector  Successful process transitions of United Airlines process.  Proficient at managing & leading teams for running successful process operations & experience of developing procedures service standards for business excellence  Adept in workflow coordination and management of multiple tasks with clients across various regions globally ensuring proper process flow and communication  Expertise in driving Operations with skills in devising & implementing viable strategies & policies setting road maps planning for Business Continuity and committed delivery of all services  Proven abilities in presentation researching adopting and introducing new training techniques/ aids through Internet to keep abreast with global standards  A thorough professional with a proactive attitude capable of thinking in and out of the box generating new design solutions and ideas  Possess excellent interpersonal communication and organizational skills with proven abilities in planning team management and mentoring and customer relationship management