Dipankar Biswas

Background

About Dipankar Biswas

A Post Graduate in Physics with about 25 years of rich experience in various function in General Insurance Industry. Currently associated with Shriram General Insurance Co. Ltd as Assistant General Manager for Non Motor Underwriting (Property and Engineering) for Pan India. Have played role of independently handling of underwriting and claims for all Line of Business. • Expertise in developing strategies to support the profitability and growth of the business within the organisation goal • Skilled in handling underwriting of Non Motor Lines of business viz: Property, Engineering, Marine and Miscellaneous with risk management and ultimate goal of making bottom line out of the business operations • Experienced in claim settlement within the given TAT and maintaining complete customer satisfaction • Trained in providing proper guidance for the investigation to facilitate the lawyers to have upper hand in the court In legal claims • Capable of recognising loss making LOB and channel to ensure proper underwriting to make it profitable • Entrusted with the responsibility of maintaining profitability of every LOB in detariff regime i.e. even with lower procurement of premium the business underwritten with skills • Demonstrated abilities in liaising with brokers / intermediaries for procuring premium for major clients also arranging periodic meeting with these channel partner to garner more premium • Proficient in handling customer service operations for rendering & achieving quality services, providing first line customer support by answering queries & resolving their issues • Possess excellent interpersonal, communication and organizational skills with proven abilities in team management and customer relationship management