Dipayan Hore

Background

About Dipayan Hore

A professional with a proven track record of accelerating revenue growth through strategic & tactical development of sales and process improvement for over a decade. KEY STRENGTHS Team Management: Creating and fostering a healthy environment which facilitates high performance of team members and accomplishments of organizational goals. Motivating team by providing more responsibilities, reward and recognition. Sales Management: Creating, defining and implementing sales strategy across the organization. Bringing sales environment within team and organization to achieve and set new benchmarks. Quality Compliance: Setting out quality standards for various SOPs, work process etc. Creating awareness for driving the process improvement strategy & methodology and ensuring maximum operational and productivity efficiency within the team. Client Servicing: Managing service operations for rendering and achieving quality services along with product heads. Assessing customer feedback, evaluating areas of improvements, sharing feedback to the departments on improvements and achieving customer satisfaction matrices. Key Account Management: Mapping client’s requirements, assisting in developing, implementing and customizing processes in line with the guidelines specified by the client. Branch Management: Development of branch with profit and cost measurements ensuring top line growth and maximization of EBITA.