Dipti Barsainya

Background

About Dipti Barsainya

Transformational business and technology leader with 23+ years of global experience in IT Strategy, Solutioning, Service Transition & Transformation, Presales, and Program Management across BFSI, Communications, Government, and Consulting sectors. Currently serving as Senior Business Manager at IBM Consulting, driving Infra and AIOps-led solutioning while building the Platform Engineering Services Transition Competency post-Kyndryl spin-off. Proven expertise in large-scale global transitions, including a 300+ FTE transition and 500+ server transformation for a European client, and multiple engagements with UK banks and US financial institutions. Adept at multi-tower transitions and operations covering Cloud Infra (MS O365, SharePoint Online, MDM, Storage, Backup), End User Services, SAP, Service Desk, and Managed Apps, ensuring SLA/KPI governance, risk management, and cost optimization. Trusted advisor to C-suite leaders, aligning transition and transformation strategies with business goals through ROI analysis, run-rate savings, and payback models. Skilled in solutioning for new logos, largescale RFPs, and staff augmentation deals across geographies. Experienced in practice creation, governance design, vendor management, and resource optimization. Recognized for mentoring high-performing teams, embedding Agile practices, and enabling AI-driven capabilities, with a strong commitment to innovation, client-first execution, and organizational capability building.