Dipti Gupta

Background

About Dipti Gupta

I am an Area Manager at Shiprocket Omuni, a leading omnichannel platform for retail stores. I have a passion for the intersection of fashion, technology, and innovation, and I aim to deliver exceptional customer experience and store performance. With over 5 years of experience in omnichannel and retail, I have a strong background in sales, marketing, team management, change management, client relationship management, and training. I hold two MBA degrees, one in Fashion Management from Amity University and another in Marketing from DY Patil University. I have also earned multiple certifications in digital marketing, export executive, and green military training. In my current role, I am responsible for driving adoption, training, and growth of the Omuni platform across the South region. I leverage my skills in customer retention, online marketplace, third-party logistics, order fulfillment, and decision-making to achieve operational excellence and revenue growth. I have successfully onboarded and trained over 100 stores, increased user retention rate by 25%, and reduced order fulfillment time by 30%. I am always eager to learn new skills and explore new opportunities in the omnichannel and retail space. I am looking for a challenging and rewarding position that allows me to contribute to the vision and mission of a dynamic and innovative company.