Disha Sanwal
Sales Operations/Sales enablement Lead l Head Customer Service I CRM l Agriculturist. at Basf
Based in Gurugram, India
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Seniority
Other
Department
Other
Location
Gurugram
Industry
Chemical Manufacturing
Company size
68K
Contact information
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d•••••••@basf.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Disha Sanwal
-A visionary leader with Passion for Innovation People and Performance. -An 18-year track of excellence in change management across diverse teams in Customer Service Order Management Project management EXIM Master Data & Rebates. -Expert in process improvement through digitalization and innovation with a focus on sales enablement (SFDC Regional Key User and Trainer). -Introduced first of its kind digital solutions in the organization (SMS gateway Contact center solutions E-stamping automizing channel partner appointment/closure). -Passionate about people development fostering engagement and building capacity. -Strategic business partner for Sales & Marketing teams. -Drafted implemented and executed policies for a high-quality Customer Service and Commercial Experience. -People-centric leader managing diverse Customer Service and operations teams - excel in training & mentoring members: fostering a culture of continuous people development supporting individual interests. -Led EXIM processes with team and external authorities to achieve PRAs Restricted items export and import. I can be contacted at - disha.sanwal@gmail.com
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