Diti Haniotis

Background

About Diti Haniotis

Experienced digtial communications professional Risk Management - • Providing strategic communications advice through direct engagement on emerging risk issues as identified from social media, to better proactively promote and protect our brands. • Managing brand sentiment and risk tracking tools. Strategy development - • Driving social media strategy, including channels and content plans in partnership with relevant content owners. • Setting the agenda for social media direction as part of a broader digital strategy. • Interpreting data and analytics to provide evidence-based advice for continuous improvement of how digital and social media is used. Online engagement - • Providing best-practice corporate comms advice on complex engagement issues. • Identifing and acting on new opportunities in the social media sphere to strengthen consumer/customer/stakeholder understanding of brands. Governance and capacity building - • Developing social media governance frameworks, including clear processes and guidelines for management of social media, training, reporting and benchmarking, to ensure the responsible and consistent measurement and management of social media.