Diva Guerra

Background

About Diva Guerra

Objective: Data analyst, Secretary, Account Receivable Analyst Professional Experience: HPE Contas a Receber jan/21 CSR – Trilingue – 12/08/2019 – 15/05/2020 – Farrera – HPI – México - Worked inside HPI as back up in Physical Claims teams- Data management and analysis and doing a Back log control of case opened in the system using Excel tools (pivot table, dashboard, graphs, trends, etc.)- Consulted Claims cases (equipament guarantees) in SAP S4 Hana to follow up the credit payment process to clients- Support Chile – I supported 15 days one person in Chile in yours vacation with daily reports. ALGAR TECH - Mystery Shooper – 04/2019 – 08/2019 Portuguese Teacher for foreign (PLE)- México - 2015 - 2019 (Oxiteno, Cisco, Cebras, Polycom, Private classes) DYNAMIC - Secretary-Administrative Assistant- Financial Assistent - 11/2010 - 03/2013 PCO – Receptionist-Secretary- 10/2007 - 05/2010 DEVICES – Secretary- Financial Assistant - 09/1995 - 08/2007 COSIGUA (GERDAU)- Buyer – 06/1993 - 08/1995 PERT CONSULTORIA- Administrative Assistant- 11/1992 - 06/1993 LUXOR HOTÉIS- Office Assistant - 02/1992 - 07/1992 PERT CONSULTORIA- Administrative Assistant -03/1991 - 08/1991 HOBECO- typist- 10/1986 - 06/1989 - Administrative supervisor - Executive Secretary (manager/director)- Organization Appointment Book,meeting,trip- Preparation of reports,spreadsheet,business letter using windows, excel- File organization and documentation in general- Accounts department -Financial area - Billing, collection and bank reconciliation- Purchasing / trading and prices of various materials from suppliers; Education Background: Technical Secretarial Course-Completed with SRTE Cândido Mendes School- RJ Bachelor of Business Administration- Completed 2009 Anhembi Morumbi University – SP Masters Degree in International Business Management – Completed 2012 Senac University-Santo Amaro –SP Intensive in Foreign Trade – Completed 2011 Senac University International Experience: English language cultural exchange in London at school Wessex Academy Period- 20/01/2011– 08/02/2011 English interchange in Irlanda – Dublin at Seda College Period - april/2013 - april 2014 I worked as Au Pair in Ireland - Navan - 2013 - 2014 I worked as Sales Assistant (voluntary) in Society of St Vincent de Paul – SVT and Oxfam in Irlanda - Dublin Language and Computer Skills: English: Upper-Intermediate Spanish: Advanced Portuguese: Native Informatic: Word, MS Office, Power Point, Windows etc.(Word, Excel e Power Point, Outlook), fast typing, S4 Hana as user.