Divan Wales
Workforce Optimisation Manager at Capfin
Based in City of Cape Town, South Africa
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Seniority
Manager
Department
Operations
Location
City of Cape Town
Industry
Financial Services
Company size
571
Contact information
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d•••••••@capfincareers.co.za
Phone
5 credits+27 ••• •••• ••••
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Background
About Divan Wales
An experienced workforce planning professional with a demonstrated history of working in the financial services and BPO industry's. Skilled in Service-Level Agreements (SLA), Avaya Products, Workforce Management Systems, Contact Centers, and Team Management. A capable strong program and project management professional with education aligned to Business Administration and Management, achieved from the University of the Western Cape.
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