Verified recordIT Services and IT Consulting

Divij Singhal

Iccs -business Process Management Company at Iccs Digx

Based in New Delhi, India

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Seniority

Staff

Department

Information Technology

Location

New Delhi

Industry

IT Services and IT Consulting

Company size

2.2K

Contact information

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d•••••••@iccsdigx.com

Phone

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+91 ••• •••• ••••

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Background

About Divij Singhal

As the Managing Director of ICCS India’s leading BPO service provider company I have expertise in Customer Experience Management Customer Lifecycle Management and Customer Acquisition. We offer BPO services solutions for: ● BFSI ● Utilities ● Ecommerce ● Insurance ● Banks & many more…. Being an industry enthusiast we have been offering the best quality service delivery in both Voice & Non-Voice processes. Our company is engaged in 1. Customer Service 2. Technology for Customer service (via Voice Email Chat) in an Omni Channel Environment. 3. Backend Services 4. RPO 5 Outbound Services 6. Inbound Services Ever since my entry into the world of the consumer industry I have been passionate about alleviating Customer Experience Customer Retention Customer Acquisition and Customer Satisfaction. I am on a journey to make “Customer Experience Better”. Specialties: Leadership Management Customer Experience Customer lifecycle management Sales Marketing

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