Divisha Desai
Senior Technical Support Engineer at Automation Anywhere
Based in Rajkot, India
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Seniority
Staff
Department
Information Technology
Location
Rajkot
Industry
Software Development
Company size
2.1K
Contact information
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d•••••••@automationanywhere.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Divisha Desai
I am an ITIL-certified Technical Support Engineer with 6 years of experience in delivering reliable IT support, resolving complex incidents, and driving service excellence in fast-paced environments. Over the years, I have built expertise in troubleshooting, incident management, and root cause analysis while ensuring SLA compliance and maintaining strong client relationships.Beyond traditional IT support, I bring emerging tech skills in Generative AI, Prompt Engineering, and knowledge of Robotic Process Automation (RPA) tool.
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