Divya Agarwal

Background

About Divya Agarwal

Hospitality professional with two years of experience in customer service. Experience in handling front desk, sales, and customer queries and complaints in a professional manner. Worked at Tata Starbucks doing suggestive selling and cross selling. Used to sell membership cards to the customers and ensure optimum guest satisfaction by taking feedbacks. Worked at Hilton Garden Inn as a front desk associate taking guest check ins and check outs. Used to handle calls and anticipating guest requests. Used to handle guest queries and complaints in a courteous manner. Did my internship at Novotel Lucknow in front desk, food and beverage and food production department.