Divya Sachdev

Background

About Divya Sachdev

Over 16+ years in the field of Process and Release Management, seamlessly integrating Business needs with IT Solutions and Agile Project Management experience with proven expertise in managing different stakeholders. Coordinated with various teams to align business strategies with IT operations fostering a collaborative and agile environment Built and maintained strong relationship with all relevant stakeholders as Business Integration Lead for over 10 years. Developed a safe and open space to establish confidence and trust within the team. Experienced managing large project deliveries including testing and maintenance as Quality Lead, India. Lead and coach medium to large-sized or multiple small teams in Agile methodologies and practices for Quality Engineering efforts across multiple areas. Partner with IT and Non-IT teams, participate in SCRUM meetings, and play a key role in mentoring and training teams. Excellent Interpersonal, Communication and Analytical skills with demonstrated abilities in the Customer relationship management. Successful in managing multi-cultural and global teams. Proactively managed and prevented roadblocks across teams, to meet project milestones, quality standards and business objectives, while ensuring customer satisfaction. Have hands on experience on the Service Transition Process and RLC that includes Change Management, Release Planning and Preparation, Execution and Support. have handled projects as a Release Manager too. Responsible for Release Management lifecycle, scheduling releases, coordinating intra and inter-team activities. Communicated release plans, progress, and changes effectively to stakeholders. Enhanced branching strategies, manage cross-functional dependencies, and conduct release readiness reviews. Identified gaps in release processes and recommend process and automation improvements. Areas Of Interest: Scrum Master, Agile Methodologies, IT Project management, IT Service Management (Change management, Incident management, Problem management, and Release Management), Certifications - Scrum Master Accredited Certified (SMAC)- Certified Scrum Master (CSM)- Certified SAFe® 4 Agilist - ITIL