Divya Tyagi
Senior IT Support Engineer Site IT Lead at Concentrix Catalyst
Based in London, United Kingdom
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Seniority
Other
Department
Other
Location
London
Industry
IT Services and IT Consulting
Company size
3K
Contact information
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d•••••••@catalyst.concentrix.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Divya Tyagi
Senior IT Support Engineer and Site IT Lead with 6+ years of experience across IT Operations, Endpoint Management, Networking, and Executive Support.Currently the sole onsite IT owner for a London office, supporting C-suite executives (CEO, CCO, GVPs, VPs) and ensuring smooth day-to-day technology operations across macOS and Windows environments.Strong experience with Jamf and Jamf Pro, Apple Business Manager, endpoint lifecycle management, Wi-Fi troubleshooting, and office network upgrades. Regularly involved in data centre visits and infrastructure coordination alongside central networking teams.Proven ability to deliver white-glove executive support, manage incidents within SLA, and maintain high availability of workplace technology in fast-paced environments.Actively exploring Senior IT Support, EUC / Endpoint Engineer, Workplace IT Lead, and IT Operations roles within London.
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