Divyane Paridaa

Background

About Divyane Paridaa

Driving Digital Transformation Where Business Goals Meet Customer Experience With a career spanning across high-impact roles at SHL, Accenture, and startups, I thrive at the intersection of technology, process, and people. As a Technical Project Manager, I specialize in leading complex digital programs—ranging from AI integration and cloud modernization to service delivery improvement and agile transformation. My approach is rooted in strategic alignment and operational excellence. At SHL, I manage a $47M+ digital portfolio, having delivered 40+ global projects with a 30% boost in efficiency and a 25% improvement in uptime. Whether it's embedding AI into enterprise platforms, orchestrating cross-functional teams, or optimizing CX operations, I focus on measurable outcomes. I hold certifications in PMP, CSM, and Lean Six Sigma, and bring hands-on experience with JIRA, Confluence, Adobe Workfront, Tableau, and Salesforce. I'm especially passionate about simplifying complexity, removing blockers, and delivering visible value fast. Looking ahead, I aim to continue leading transformative initiatives where customer experience, business intelligence, and digital operations converge. I’m always eager to collaborate with teams that are purpose-driven, tech-forward, and impact-oriented. Let’s connect if you're looking for someone who blends strategy with execution—and turns ideas into scalable, customer-centered outcomes- Protecting your assets is paramount. With hands-on experience, I design and implement robust security frameworks, safeguarding your data and operations- Transitioning to the cloud? I’ll lead the way, ensuring a smooth migration and maximizing the benefits of cloud technologies- I facilitate meaningful discussions, translating technical insights into tangible business value- You can feel free to approach me on LinkedIn, we can drive innovation and achieve remarkable results together.