Dmitri Kossenko

Background

About Dmitri Kossenko

I'm an accomplished and knowledgeable IT leader with 15+ years of rewarding experience in team management, project management, system administration, user service and support. Proud to receive eight Oracle awards between fiscal years 2014 and 2017 for impact, performance and team brilliance, I enjoy building and mentoring effective teams, documenting and improving processes, deploying, maintaining and troubleshooting servers, user workstations, mobile devices, telecommunications and video conference systems. Being a true believer in enabling sustained professional growth and highest levels of achievement for my team members, I engage folks by timely communicating company strategy and vision, setting SMART goals, removing obstacles and letting people shine through exemplary performance, while assisting, supporting and motivating them along the way. In my experience, this approach has proven to ensure highest customer satisfaction and employee retention while providing solid results and cost savings for the company, improving morale and helping build positive IT brand awareness. My strengths include: • Complete commitment to helping organizations achieve maximum benefit from their IT investments through innovation • Robust experience in directing and instructing IT teams, delegating tasks, monitoring performance and leading by example • Positive team leader and excellent communicator with solid rapport-building, planning, time and priority management skills • Strong people skills with intuitive ability to diagnose, mediate and resolve performance problems and interpersonal issues • Expert knowledge of AWS Cloud (EC2, S3, AutoScaling, VPC, CloudFormation), AD, Office 365, G Suite, Okta, Cisco • AWS Certified Solutions Architect, Apple Certified Support Professional, Microsoft Certified Professional • Demonstrated high level of integrity, professionalism and diplomacy, great business acumen and a strong work ethic