Dolkar Risnewa
Disability Case Manager at Sun Life
Based in Montreal, Canada
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Seniority
Staff
Department
Human Resources
Location
Montreal
Industry
Financial Services
Company size
38K
Contact information
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d•••••••@sunlife.com
Phone
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Background
About Dolkar Risnewa
The followings are my areas of expertise, where I have accumulated experiences working with many organizations, as well as through my years in University and volunteer work: customer service, technical support, sales, active listening, gerontology, understanding mourning, and suicide (Prevention and Intervention) training. Here are some of my skills and competencies- Reliable - Active Listening skills - Patience and having a calm manner - Ability to form and sustain positive relationships with people - Possessing excellent interpersonal and communication skills - Experience of working with people from a variety of backgrounds (elderly, kids- adolescents, mentally challenged)- Microsoft Office - Microsoft Windows and MAC I have worked in the customer service industry for 14 years, whether it is over the phone in a call center or face to face in a restaurant or store. I have a good understanding of how the customer service industry works. I also have a degree in the Human Relations department and had an amazing time doing my stage at Lavoie High School working with high school students facilitating a program targeted specifically to them. Throughout my school years, I have gained tremendous knowledge and skills, where I had the chance to apply not only during my stage but also in class doing presentations and workshops. Speak and write fluently: English and French Speak fluently: Tibetan and Hindi
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