Domenico Acciaro

Background

About Domenico Acciaro

Establish strong customers relationship, explaining and implementing our technologies. Deep analysis of customer environments, with the scope to identify new opportunities. Drive strategic guidance for our customers, maximizing their investing, creating continuously an additional value, satisfying their business requirement and exceeding their expectations. Designer for IT business-critical services or backup infrastructures for Enterprise, Global or Public customers, starting from scratch, or developing and fit into an existing one. Technical reference for our customer during critical issues or critical escalations. Handle Technical escalations, talking with Engineering, Developer keeping aligned Customer too. Technically prepared to analyze logs, run script, debug software, suggest fix or workarounds. Technical Writer for develop and deliver post incident reports and Root Cause Analysis Strong Teamwork capacity, able to build foster relationships and develop consensus both with clients and internally account teams. Share customer sentiment with account team providing insights and suggestions. Engaged and work with the account team during the preparation and compilation of RFI and RFQ. With the experience developed year over year, I strongly increased the following abilities: • Ability to establish strong relations with CTO, IT Manager • Ability to work with the Account Manager and with the Account Team • Ability to work independently with fully autonomy • Ability to provide information about competitive Products • Ability to develop TCO analysis • Excellent Communication skill, Oral and Written Presentations • Scouting and search for new opportunity • Presentation Skill and White Boarding • Willing to Travel for short and Long Period • Available to relocate in different City or different Countries