Don Carlsen

Background

About Don Carlsen

Qualifications and Key Strengths Summary: Senior executive with over 25 years of experience. Skilled in Finance/Budgeting, Information Technology, Human Resources, Telecommunications, Risk Management, Public Works, Public Safety, Public Utilities and Emergency Management operations. Prowess in Cost Control, Performance Management, Project Management, Relationship Building and Strategic Planning. Accomplished Leader, Facilitator, and Contract Negotiator. Experience dealing with high-level elected officials and staff on the Federal, State, County, and Local levels. Career Key Accomplishments: Led & managed high performing, collaborative, results-oriented HR, IT and Risk Management teams Managed a plethora of successful, complex, HR, IT, Telecommunications and Risk Management projects Developed & implemented Performance Management Systems including the Balanced Scorecard and Dashboards Led, managed, facilitated and produced both organization-wide and IT-specific Strategic Plans Managed successful ERP implementations National Incident Management System training certifications: ICS-100, ICS-200, ICS-300, ICS-400 & ICS 700; attended the Integrated Emergency Management/Community Specific: Preparedness and Response course - National Emergency Training Center, Emmitsburg, MD Managed and performed several outside consulting engagements for local municipal governments Led significant cost control efforts including service delivery analysis, headcount reductions, and healthcare plan design changes Developed annual operating and capital budgeting systems Led organization-wide Union strategy and negotiations efforts Specialties: ERP procurement and implementation. Balanced Scorecard implementation. Process mapping and realignment.