Don Croad
Vice President, Operations and Product Development at Icon Exchange
Based in Stow, United States
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Seniority
Vp
Department
Operations
Location
Stow
Industry
Staffing and Recruiting
Company size
12
Contact information
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d•••••••@iconexchange.com
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Background
About Don Croad
With over fifteen years of experience in leadership roles across diverse industries, I have consistently driven corporate-wide enablement, product management, customer success, and operational excellence. My deep-rooted passion for technology has led me to specialize in IT and software companies, while my unwavering commitment to healthcare continues to inspire my work. I am a creative and dynamic professional who thrives on collaborating with innovative minds to drive business growth, solve customer challenges, and enhance organizational success.Highlights:• Entrepreneurial Leadership: Founded and co-founded multiple start-ups, developing successful lines of business and go-to-market strategies, leading many to acquisition.• Innovative Development: Designed and developed a Learning Management Platform for online continuing education for medical professionals.• Industry Recognition: Guided KnowledgeShare United to be recognized as one of the Top 50 Healthcare Solution Companies in 2021.• Revenue Generation: Delivered over $40 million in professional services revenue across North America, overseeing a team of 65+ consultants for an enterprise infrastructure company.• Education Services Excellence: Generated over $10 million in education services for cybersecurity, identity, and anti-fraud product lines at a global security company.• Strategic Growth: Increased professional and support services revenue from to $2.6 million and corporate revenues from $6.7 million to $12.6 million for a data storage management company.Personal Passions:Beyond my professional endeavors, I have pursued two other passions in my life:• Music: Since age 16, I have played drums in various styles and venues, contributing to over twenty-five studio albums and performing in pit orchestras for productions such as Grease, Godspell, and Hair. I studied at the Musicians Institute (MI) in Hollywood, CA, and continue to record, perform, teach, and study music. I also had the privilege of studying with the late Bob Gullotti.• Mixed Martial Arts (MMA): Originally a wrestler from the Midwest, I expanded my skills in Kenpo, Aikido, Jiu-Jitsu, Muay Thai, and Kickboxing. As a member of Team Elite (Clinton, MA), I competed in MMA events across the US and served as a Muay Thai and Jiu-Jitsu instructor, and was also the head coach for the Concord-Carlisle High School wrestling team. While I no longer compete, I remain actively involved in training, studying, and teaching at various martial arts gyms.I consider myself truly blessed to have had these enriching experiences.
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