Don MacFarlane
Deskside Support Analyst Client Support IT Generalist Endpoint Support Analyst at University Of Alberta
Based in Canada
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Seniority
Staff
Department
Other
Location
Canada
Industry
Higher Education
Company size
16K
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d•••••••@ualberta.ca
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Background
About Don MacFarlane
Since I've taken pride in my Tier 2 client-facing support work, from both help desk and deskside positions. I've supported internal users in networks both small and large, using Windows, Linux, and macOS on Microsoft, Novell, and Unix platforms. From day-to-day break fix to project implementation, I'm passionate about meeting and exceeding client expectations for technical support.
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