Don Naidoo

Background

About Don Naidoo

As a Contingency Administrator at Nedbank, I support the Insurance and banking division with managing and processing customer accounts, transactions, and requests. I have a strong background in financial services, with multiple certifications from LinkedIn and a QCTO Underwriting Qualification from the Graduate Institute of Financial Sciences. I have over five years of experience in the financial services industry, working with Shackleton Life as a Customer Relationship Executive and also handling the Bank Reconciliation and Reports. I have excelled in delivering excellent customer service, earning the Treating Customers Fairly award twice (2019 and 2022). I have also contributed to increasing customer retention, satisfaction, and loyalty by providing timely and accurate solutions to their needs. I am always eager to learn new things and lend a helping hand to my team and organization. My goal is to grow and advance my career in the banking sector, and to help customers achieve their financial goals.