Don Robertson

Background

About Don Robertson

BUSINESS-TRAINED HUMAN CAPITAL LEADER I am a well-rounded, mission-driven Chief Human Resource Officer (CHRO) at Northwestern Mutual (NM), a Fortune 100 company, with experience as a CPA, financial executive, sales leader, and Chief Operating Officer (COO) before transitioning to HR leadership 19 years ago. Combining business acumen and a people-first approach to organizations, I create innovative people strategies with a value proposition that inspires employees and a sophisticated ecosystem that brings people programs to life. BOARD MEMBER As a board member, I offer human capital management (HCM) depth, business knowledge/skills, strategic vision, and global perspective. I have led HCM initiatives, including DEI strategies, CEO succession planning, C-Suite recruiting, and talent management and culture strategies. My committee work on non-profit boards has helped organizations achieve stability/growth, serving as an Audit Chair and in finance, strategic planning, transformation, and fundraising roles. At NM, I work closely with the HCM Board Chair and CEO on initiatives, including the build-out of a 3+-year CEO succession planning process. CHANGE MANAGER Using change to drive the paradigm shifts needed to move an organization forward, I have reshaped companies structurally/culturally to provide a better experience for employees. At NM, I built a sophisticated connectivity, culture, and talent ecosystem that empowers employees to achieve career aspirations while delivering for customers/policy owners. This environment has led to 80%+ employee engagement, less than 6% attrition, and high employee Net Promoter Scores® (eNPS®). DIVERSITY, EQUITY, & INCLUSION (DEI) CHAMPION With a deep affinity for equality and fairness, I have made a diverse workforce and inclusive culture a cornerstone in organizations. As a people-centric CHRO who prioritizes personalization and development to motivate employees, I create DEI strategies with innovative programs such as “Project Uplift” at NM, enabling diverse employees to participate with senior executives in regular small group gatherings focused on career coaching, mentoring/aspirational issues. Since joining NM 5+ years ago, the women population has increased by 38%, including an 84% increase in leadership roles. The people of color (POC) population has increased by 119%, including a 168% increase in leadership roles. VALUES Serving with integrity, I operate with purpose, fairness, authenticity, transparency, accountability, equality, and respect for others. To learn more about Northwestern Mutual, visit NM.com.