Don Trottier

Background

About Don Trottier

As a results-driven professional with over 20 years in transportation, safety, compliance, waste management, and insurance, I deliver operational excellence, foster a strong safety culture, and ensure regulatory compliance. My career is marked by leadership roles where I have spearheaded transformative initiatives and achieved outstanding results. Leadership & Management: Led teams of up to 17 professionals, driving significant improvements in efficiency and safety metrics. Risk Management & Claims: At HighStreet Insurance Group, co-managed the largest book of business, overseeing accounts from $10M to $9B. Earned the CEO's Excellence Award and achieved a 95% client renewal rate. Innovative Training Programs: At Light Speed Logistics Inc, designed and implemented a driver mentorship program reducing preventable incidents by 20% and a new driver training program increasing efficiency by 5%. Operational Excellence: At Progressive Waste Solutions, achieved the lowest operating cost per ton for landfill operations in Canada and the US. Reduced maintenance costs by 10% over five years and extended landfill life by five years. Environmental & Safety Compliance: Ensured compliance and enhanced safety standards with monthly monitoring, achieving COR certification and maintaining a record of no lost time incidents for 10 years. Client-Centric Approach: Managed high-value claims and implemented client-focused risk, health, and safety programs at Crawford & Company and HighStreet Insurance, resulting in high satisfaction and retention rates. Data-Driven Decision Making: Developed KPI dashboards to analyze safety and operational data, enabling data-driven decisions and continuous improvement. With a deep understanding of transportation, waste and insurance, I drive safety, compliance, and operational excellence. Connect with me to explore how my expertise can add value through strategic leadership and innovative solutions. I have been recognized with several awards, including the CEO's Excellence Award at HighStreet Insurance Group and the Western Canada Northbridge Insurance Safety Transportation Award, underscoring my commitment to excellence and ability to deliver outstanding results.