Donald Barnes
Lead Instructor, Strategic Leadership & Project Management (International) at College Of The North Atlantic
Based in St John’s, Canada
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Seniority
Other
Department
Other
Location
St John’s
Industry
Higher Education
Company size
1.4K
Contact information
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d•••••••@cna.nl.ca
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Background
About Donald Barnes
Senior executive with domestic and international experience in the marketing and management of services. Expert in building customer experiences and relationships. Proven ability to lead and manage in complex environments, including in multicultural settings. Proficient in creating, implementing, and managing marketing strategies and plans. Demonstrated talent to quickly and deeply understand new industries. Skilled in staffing forecasting and selection, budget planning and management, and team building. Deep practical understanding of marketing research, marketing communications (advertising, public relations, etc.), services design, and pricing. Specialties: Customer Experience • Customer Relationship Management • Customer Service Customer and Market Research • Service Recovery • Services Marketing • Marketing Strategy Corporate Strategy • Budgeting • Project Management • Strategic Planning Internal and External Communications • Resource Planning and Staffing • Team Leadership Performance Management • Process Improvement • Business Consultation Branding • Multicultural Marketing • Business Development
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