Donatella Caputi

Background

About Donatella Caputi

Nationality: Italian (EU Citizen) Multilingual professional (Italian, Portuguese, English, and Spanish)+61 423442101 donatella.caputi@gmail.com I am a multilingual professional (English, Portuguese, Spanish, and Italian) holding a Diploma in Business & Marketing with overall 14 years of experience in Client Relations, Sales, and Customer Service, always promoting customer satisfaction and ensuring a competitive edge for the organization. A sales-driven and self-motivated person with excellent interpersonal and communication abilities, able to handle clients through different channels. Career Highlights -Successfully managed the biggest department of the flagship store in Ireland; overreached yearly target by over 11%-Achieved the highest conversion rate in the last 4 years-Accomplished the 5th place worldwide (out of 758) as a Top Sales Store in the ladies department under my supervision-Achieved outstanding customer service and the ability to deal with VIP customers-Promoted due to outstanding commitment and work performance-Participated in a development program for 3 months to learn administrative and sales processes in retail. I’m always interested in hearing from former colleagues, managers, or just interesting professionals, so feel free to contact me if you’d like to connect.