Donatella Toscano

Background

About Donatella Toscano

I'm a professional with over 5 years of experience as billing analyst (billing process, data analisis) and Customer Service and Customer Satisfaction.I have an extensive background and knowledge of different environments serving customers in domestic and international markets. I have 3 years of experience in entry level training of new hires. I'm familiar with working in complex organizational structures with multiple reporting lines and strong results orientation. I have experience in project management and process rengegniring. Goals oriented, with ability to multi-task within a busy, complex and competitive environment. My ability to work well with people, my strong organizational skills and my enthusiastic approach to the team work have always been appreciated and rewarded by my previous employer. I consider myself engaged, collaborative and empathetic