Donna Burroughs

Background

About Donna Burroughs

Responsible, Dedicated, Trustworthy, Efficient, Polished, Professional, Forward thinker, Professional customer/patient service representative offering: Fourteen plus years of experience providing superior customer support in busy call center environments that include life insurance, disability, Third Party Administrators as well as commercial & corporate relocation employers. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. I want to enhance YOUR business or organization, by doing so I am part of a team that really does care. I have learned to have strategic-relationship/partnership-building skills - listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve positive outcomes. EPIC user Resolute billing specialist, Triage/ Administrative support/Customer Service Specialist I had just returned to Maine after a one year leave where I landed in life insurance servicing clients working as a Member Service Specialist for Credit Unions throughout the United States as a Third Party Administrator for New York Life/TransAmerica policies. I appreciate the ability to communicate well with all clients of whomever I am working for. I DO assume ownership of everything I do when working for any company it keeps one thoughtful and inspired to always do your best and serve the organization to the best of one's ability, after all this is the majority of one's life, working for a living and enjoying what you do and how you serve. What I am NOT interested in is the bombardment positions that are sales only. I am seeking a paid insurance position not temporary, not contract. Yes I am direct and to the point but with kind firmness. I began with Sweetser 5/28/19 on 11/12/19 The entire out patient therapy and Intake and administrative teams were all laid off. I am now seeking a place to stop off and stay put it is time to settle into a real position of meaning, I hope you are what I am looking for, please seek me out.