Seniority
Manager
Department
Operations
Location
Biggin
Industry
Insurance
Company size
26K
Contact information
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d•••••••@aviva.com
Phone
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Background
About Donna Kendall
Professional Financial Services consultant with a focus on delivering excellent customer outcomes. Expert in past business and suitability review, training and competency for sales teams, and product suitability assessment for regulated complaint resolution methodology. Skilled in consulting and advising, building and managing relationships to meet business strategies and regulatory needs and improving processes to deliver positive outcomes. Knowledge of the regulatory environment, requirements and impacts. Committed to meeting changing cultural, ethical and regulatory requirements. Excellent working knowledge of Word and Excel. Able to pick up new systems and software packages quickly and effectively DipFA (Diploma for Financial Advisers) achieved 2012 CeFA (Certificate for Financial Advisers) achieved 2006 CeMAP (Certificate in Mortgage Advice and Process) currently studying
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